TERMS & CONDITIONS | Rejuvenating Health
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TERMS & CONDITIONS

Terms of Service

Terms of Service Agreement

This Agreement is entered into by and between Rejuvenating Health LLC (“Rejuvenating Health,” “Company”) and the undersigned client (“Client”). Rejuvenating Health and Client may be referred to individually as a “Party” and collectively as the “Parties.”

RECITALS

A. Ownership & Expertise

Lindsey VanSchoyck and Matt VanSchoyck are the owners of Rejuvenating Health and possess extensive education, clinical training, and professional experience in health optimization, functional medicine principles, lifestyle medicine, nutrition, and health coaching.

B. Proprietary Systems

Rejuvenating Health has developed and owns proprietary systems, methods, educational materials, protocols, and processes related to health assessment, lifestyle optimization, nutrition education, coaching support, and implementation strategies.

C. Services Offered

Rejuvenating Health provides health-focused education, coaching, and support services designed to help clients identify root causes of health concerns, improve lifestyle behaviors, and support long-term health outcomes. Services may include clinical-style lab review education, lifestyle planning, nutrition guidance, health coaching, and ongoing support.

D. Client Engagement

Client voluntarily seeks services from Rejuvenating Health and acknowledges the Company’s reputation, experience, and approach to health optimization.

E. Mutual Agreement

Client desires to engage Rejuvenating Health for health coaching and educational services, and Rejuvenating Health agrees to provide such services in accordance with the terms of this Agreement.

ARTICLE I – SCOPE OF SERVICES

1.1 Commencement of Services

Services shall begin following receipt of the Client’s initial payment and, when applicable, the ordering of laboratory testing.

1.2 Nature of Services

Rejuvenating Health provides non-emergency, non-primary care, educational and coaching-based services, which may include but are not limited to:

  • Functional and lifestyle-oriented review of health history and symptoms

  • Education surrounding laboratory data and health markers

  • Personalized lifestyle medicine recommendations (nutrition, movement, sleep, stress management, and behavior change)

  • Health coaching support for implementation and accountability

  • Access to educational resources, proprietary portals, and tools

  • Group and/or individual coaching calls

  • Messaging or platform-based communication as outlined in the purchased program

Rejuvenating Health services do not replace primary care, specialty medical care, or emergency services.

1.3 Duration of Services

The duration and structure of services are defined by the specific program or package purchased by the Client. Details regarding frequency, access, and support are outlined in the applicable product description or invoice.

1.4 Client Participation & Progress

Continued Support Commitment

Rejuvenating Health is committed to supporting clients in achieving meaningful health improvements. If, after completing the initial program period, the Client has not experienced measurable progress, Rejuvenating Health may extend coaching support for up to six (6) additional months at no additional cost, provided the Client has fully participated in the program requirements.

To qualify for extended support, the Client must demonstrate consistent engagement in all aspects of the program, including:

  • Attending all scheduled weekly coaching calls

  • Participating in at least one (1) group coaching call per week

  • Completing all required laboratory testing and medical consultations

  • Attending all mindset or behavior-change coaching sessions

  • Maintaining daily tracking and engagement within the CoachRx platform

  • Implementing agreed-upon nutrition, lifestyle, and behavioral recommendations

For the purposes of this agreement, measurable progress may include, but is not limited to:

  • Improvements in biomarkers or laboratory values

  • Increased energy, vitality, or symptom improvement

  • Weight loss or reduction in body measurements (inches lost)

  • Improvements in overall wellness, health behaviors, or mindset

If a Client has demonstrated full participation as outlined above and has not achieved measurable progress, Rejuvenating Health will continue working with the Client for up to six (6) additional months of coaching support to help further refine strategies and support progress.

Failure to meet the participation requirements outlined above may make the Client ineligible for extended coaching support.

1.5 No Guaranteed Outcomes

Rejuvenating Health does not guarantee specific results, including but not limited to weight loss, symptom resolution, or disease reversal. Outcomes depend on multiple factors, including Client participation, consistency, medical history, and individual response.

1.6 Independent Contractor Relationship

This Agreement does not create an employment relationship, partnership, joint venture, or ownership interest between Client and Rejuvenating Health or its owners.

ARTICLE II – FEES & PAYMENT

2.1 Fees

Client agrees to pay the total program fee as outlined in the invoice or payment agreement selected at enrollment. Payment may be made in full or via an approved payment plan.

2.2 Payment Method

The initial payment is due at the time of execution of this Agreement. Subsequent payments will be processed using the payment method on file and must be updated if no longer valid.

2.3 No Refund Policy

Due to the nature of services, including immediate access to proprietary materials, clinical preparation, and laboratory ordering, all payments are final and non-refundable.

2.4 Chargebacks

Client agrees not to initiate chargebacks or payment disputes. Any chargeback constitutes a material breach of this Agreement and may result in immediate termination of services, acceleration of outstanding balances, and recovery of associated fees, including reasonable collection and legal costs.

ARTICLE III – DISCLAIMERS & GENERAL PROVISIONS

3.1 Disclaimer of Guarantees

Rejuvenating Health makes no warranties or guarantees regarding outcomes. Client acknowledges that health results vary and that education, coaching, and support do not constitute a promise of specific medical or physical results.

3.2 No Medical Emergency Care

Services provided are not intended for diagnosis, treatment of emergencies, or urgent medical conditions. Client agrees to seek appropriate licensed medical care when necessary.

3.3 Assignment

This Agreement may not be assigned without prior written consent from Rejuvenating Health.

ARTICLE IV – CLIENT RESPONSIBILITY & SHARED SUCCESS

4.1 Educational & Coaching-Based Services

Client acknowledges that Rejuvenating Health provides education, coaching, guidance, and lifestyle-based recommendations rooted in functional and lifestyle medicine principles. Services are designed to support health optimization, root-cause awareness, and sustainable behavior change and do not constitute medical treatment, disease diagnosis, or guaranteed outcomes.

4.2 Client Responsibility for Implementation

Client understands and agrees that progress and outcomes are directly dependent on the Client’s active participation, including but not limited to:

  • Completing ordered laboratory testing and assessments in a timely manner

  • Attending scheduled coaching sessions, reviews, or check-ins

  • Implementing nutrition, lifestyle, and behavioral recommendations as discussed

  • Communicating challenges, barriers, and changes honestly

  • Engaging consistently with educational materials and support resources

Rejuvenating Health provides the roadmap, education, and professional support; however, implementation remains the sole responsibility of the Client.

4.3 No Guaranteed Results

Client acknowledges that individual responses to lifestyle, nutrition, and health coaching interventions vary significantly. Rejuvenating Health makes no representations or guarantees regarding symptom improvement, weight change, lab values, disease outcomes, or any specific health result.

4.4 Ongoing Support with Active Engagement

When the Client is actively participating in all agreed components of the program, Rejuvenating Health is committed to continuing support, education, and refinement of recommendations within the scope and duration of the purchased program. Progress timelines may vary based on individual physiology, consistency, and external factors.

4.5 Not a Substitute for Medical Care

Client understands that Rejuvenating Health services are not a substitute for primary care, specialty care, mental health services, or emergency medical treatment. Client agrees to consult appropriate licensed healthcare providers for concerns beyond the scope of coaching and education.

4.6 Assumption of Responsibility

Client voluntarily assumes full responsibility for health decisions, lifestyle choices, and actions taken based on information provided by Rejuvenating Health. Client agrees that Rejuvenating Health, its owners, employees, and contractors are not liable for outcomes related to the Client’s choices or level of participation.

Rejuvenating Health LLC
On behalf of the Company:
Lindsey VanSchoyck, CEO

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